Privacy Policy

Privacy Policy

Who we are: NZGameHall Ltd (“NZGameHall”, “we”, “us”, “our”) operates the NZGameHall platform, which allows members to test games/apps and earn real money for their feedback.

Address: 33 Lorne Street, Auckland Central, Auckland 1010, New Zealand If you’re in the EEA/UK, our EU/UK representative (if appointed) can be reached at rep@nzgamehall.com.

1. Scope

This policy explains how we collect, use, share, and protect personal information when you use nzgamehall.com, our apps, and related services (the Services).

2. Personal Information We Collect

You give to us

Account data: name, email, password (hashed), country, preferred language, date of birth (18+ confirmation).

Payout data: PayPal email or other payout details; tax identifiers if required by law.

Profile & preferences: skills, device type, interests, availability.

Task content: survey answers, ratings, usability notes, screenshots, audio/video or screen recordings if a task requires them.

Support/communications: messages you send to our support team.

Collected Automatically

Device & usage data: IP address, browser/OS, device identifiers, crash logs, cookies, pages viewed, links clicked, approximate location (derived from IP).

Fraud-prevention signals: unusual login patterns, duplicate device/ account checks.

Identity verification (when needed)

To prevent fraud and meet payout/anti-money-laundering requirements, we may ask for identity verification (e.g., government ID, selfie or liveness check). If a vendor processes biometric templates to compare your selfie with your ID, that is done only for verification, under contract, and the templates are deleted after [30–90] days (we don’t keep raw biometric data).

From Third Parties

Social login providers (e.g., Google/Apple) if you choose them.

Payment partners (confirmation of payout status).

Anti-fraud/verification partners (pass/fail results).

Customers who commission a task (eligibility criteria; never your password or payout details).

3. How we use your information (purposes)

Provide and improve the Services (create accounts, match you with tasks, run evaluations, process payouts).

Quality & evaluation: review your submissions for completeness, clarity, and anti-spam before approval.

Security & fraud prevention: detect bots/duplicate accounts, secure logins, and protect our members and customers.

Support & communications: send service messages (task invites, policy updates, payout notices).

Research & analytics: understand performance and improve UX (aggregate/anonymous where possible).

Marketing (optional): send news or offers with your consent—you can unsubscribe anytime.

Legal compliance: tax and accounting obligations, responding to lawful requests.

Legal bases (EEA/UK users)

Contract: to provide the Services and payouts.

Legitimate interests: security, fraud prevention, analytics, and service improvements (balanced against your rights).

Consent: marketing emails, non-essential cookies, and any biometric verification where required.

Legal obligation: tax, accounting, and KYC/AML where applicable.

4. How we share information

We do not sell personal information. We share only as needed:

5. International transfers

Your data may be processed outside New Zealand. Where required for EEA/UK users, we use EU Standard Contractual Clauses or other lawful safeguards. We take steps to ensure an adequate level of protection consistent with this policy.

6. Retention

We keep personal information only as long as necessary:

7. Cookies & tracking

We use cookies and similar technologies to run the site, remember preferences, measure performance, and (with consent) personalize content.

Types:

8. Your Choices & Rights All users

Access and update your profile at any time.

Unsubscribe from marketing via email link or in settings.

Delete account via settings or by contacting us (we’ll retain what we must for legal reasons).

New Zealand (Privacy Act 2020)

You have the right to access and request correction of your personal information. You can also complain to the Office of the Privacy Commissioner (privacy.org.nz).

EEA/UK (GDPR/UK GDPR)

You may have rights to access, rectify, erase, restrict, object, and data portability, and to withdraw consent at any time. You can lodge a complaint with your local Data Protection Authority.

California (CCPA/CPRA) – if applicable

We don’t “sell” personal information. You may know, delete, or correct information about you and opt out of cross-context behavioral advertising (if offered). Use [Do Not Sell/Share My Personal Information].

9. Children

NZGameHall is for adults (18+) only. We do not knowingly collect data from children. If you believe a minor has used the Service, contact us and we will delete the account and associated data.

10. Security

We use administrative, technical, and physical safeguards (encryption in transit, access controls, monitoring). No system is 100% secure; you also play a role by using a strong, unique password and enabling available protections.

11. Third-party links & tasks

Our Services may link to third-party apps, websites, or task platforms. Their privacy practices are governed by their own policies. Review them before participating.

12. Changes to this policy

We may update this policy to reflect changes in law or our Services. We’ll post the new version here and update the effective date. If changes are material, we’ll notify you by email or in-app and, where required, ask for consent.

13. How to contact us

Questions or requests about privacy? Email: privacy@nzgamehall.com.

Address: 33 Lorne Street, Auckland Central, Auckland 1010, New Zealand.